Health and Wellbeing Trust Privacy Policy

This Privacy Policy applies to information that the Health and Wellbeing Trust (HWT) holds about individuals who donate to the charity or study with its British College of Integrative Medicine (BCIM) and who sign up for the charity’s News Updates. It explains what personal information is collected and how it is stored and used. If you have any comments or questions about this policy, feel free to contact the charity at info@health-e-learning.org.uk.

1. Your personal data – The following table explains the types of data collected and the legal basis, under current data protection legislation, on which this data is recorded, processed and stored by HWT and BCIM.

Data recorded	Key Elements	Basis
Sign-ups for news updates	Name and email address	Legitimate interests – This allows those who have requested News Updates to receive them via a Mailchimp Newsletter. There is an option within the newsletter to unsubscribe if desired.
Purchase of an online study course	Name, address, email, telephone number	Legitimate interests – People who purchase online courses through the charity have their personal details and payments recorded in the website database and in the charity’s CRM system known as the HUB. This means that: that they can receive the course itself, receive receipts for payment for the course; and receive a graduation certificate on qualifying. It also allows their name and email address to be added to the Mailchimp list for news updates. Registration of payment details on the HB CRM system allows the charity to account for course sales.
Donations made through the charity website	Name, address, telephone number and email recorded of our donors and amount of donation made. Card and bank details are not recorded or held by the HWT Charity, Stripe payment portal or bank systems through which donations reach our bank.	Legitimate interests – it is necessary for HWT to record your personal data in order for your donation to be attributed to you in the HUB CRM system and also for the charity to be able to thank you for your kindness and generosity.
Our Teacher’s professional profiles and courses	Name, address and email recorded and bank details for payments	Legitimate interests – it is necessary for HWT and its BCIM to record the professional profile, courses and payment details so that we can provide courses for our students and so that we can pay our teachers for the courses taken.
Lead bodies in Integrative Health Care and Public Health	Name of the organisation, address, email, telephone number and name of key contact person.	Legitimate Interests – It is necessary for HWT and its BCIM to collect the names of Lead bodies and their key contacts in order to inform them and their members of the courses that we are offering in Integrative Healthcare.
Suppliers contact details	Name, address telephone and email of those supplying services to the charity such as Trustees, Management, IT, Administration, Website.	Legitimate Interests – It is necessary for HWT to hold information about all those supplying services to the charity.
Cookies & usage tracking	Website activity collected through cookies	Legitimate interests – it is necessary for HWT’s website to store a small amount of information, usually through cookies, to deliver functionality that you would expect from a modern website.

2. How HWT uses your data

HWT will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy. For example, the charity may use your personal information to:

reply to enquiries you send to us
send you News Updates which you have requested via Mailchimp
supply you with online courses which you purchase
record and thank you for donations made
communicate with you if you are a trustee, teacher of supplier to the charity

3. When HWT shares your data

HWT will only pass your data to third parties in the following circumstances:

to the programme leader if you have made an enquiry to info@health-e-learning.org.uk
to a teacher of a course you are studying on so that they can support you if you have questions

4. How long we keep your data

HWT will keep your data for seven years in order to comply with accounting law. Your name will be kep on the Maichimp database unless you unsubscribe.

5. Rights you have over your data

You have a range of rights over your data, which include the following:

You have the right to ask for rectification and/or deletion of your information.
You have the right of access to your information.
You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.

A full summary of your legal rights over your data can be found on the Information Commissioner’s website here: https://ico.org.uk/

If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with HWT via info@health-e-learning.org.uk.

Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.

6. Cookies & usage tracking

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, counting the number of people looking at a website.

Where cookies are used to collect personal data, these would only be for the purposes in section 1 above. However, HWT and its BCIM do not use cookies for this purpose relying entirely upon personal data recording that she makes herself. However, HWT’s website may also use some cookies that do not collect personal information but that help to collect anonymous information about how people use our website. The charity uses Google Analytics for this purpose. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users’ computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google’s privacy policy is available at https://policies.google.com/privacy.

7. Modifications

HWT may modify this Privacy Policy from time to time and will publish the most current version on its website. In the unlikely event that a modification meaningfully reduces your rights, you will be notified you via the Mailchimp service for as long as you remain subscribed to the News and Updates service messaging service provided by the charity.

8. Policy Date

HWT’s Privacy Policy was last reviewed in May 2020 and will remain in force ongoing from this time, with reviews being triggered by any changes in GDPR legislation from time to time.

For further information please contact HWT via info@health-e-learning.org.uk